Shipping policy
Thank you for shopping with us! Here's everything you need to know about our shipping process.
Processing Time: All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times:
- United Kingdom: 5–15 business days
- Europe: 5–15 business days
- International: 7–15 business days
Shipping Costs: Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain amount — visit our store to see current promotions.
Order Tracking: Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery.
Delays: We are not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.
Lost or Damaged Orders: If your order arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue as quickly as possible.
Contact Us: If you have any questions about your shipment, don't hesitate to get in touch with us.